Library of Congress

This engagement consisted of assessing an existing System Center Configuration Manager environment and resolving all issues they currently experienced. Provided recommendation for improving ConfigMgr client deployment process by implementing an overall client deployment solution leveraging WSUS Windows Software Updates Service that automatically discovered any system on the network and installing the ConfigMgr client.

Designed and implemented software updates, operating system deployment, application packaging solutions and standards. Features were setup and configured based on best practices and industry standard settings and configurations. This enabled a proper project completion hand-off along with documentation on use and operational procedures.

Validating multiple project deployment requirements and ensuring they meet government agency policies and standards for multiple agencies. Responsibility of developing a solutions and/or finding a commercial technology solution that will meet the requirements to overcome or work around the incompatibility.

Resolved issues with the Remote Tools feature then and implemented for use for Help Desk as well as trained the staff on initial usage of the tool. Provided standard operations procedures the improved software updates deployment management by implementing best practices and procedures. Investigated and identified PXE related issues to an understanding of what was needed resolve without having ownership of the DHCP services. Improved the operational procedures for deploying Operating System Deployment (OSD) images. Implemented DCM Design Change Management in lab in preparation for implementing in production as well as setup and configured System Center Custom Updates Publisher Tool for enabling and deploying HP and Dell firmware updates.