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Microsoft Dynamics 365 for Dummies
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This book can help you safely and quickly navigate the turbulent and confusing bundle of software that falls under the umbrella of Microsoft Dynamics 365.
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Download for FREE!
This book can help you safely and quickly navigate the turbulent and confusing bundle of software that falls under the umbrella of Microsoft Dynamics 365.
This software is a bewildering mixture of repackaged products that are already used by millions of users but have only recently been moved to the cloud, as well as a whole host of powerful brand-new applications, tools, and technologies.
This book dispels the mysteries surrounding Dynamics 365 — mysteries that cannot be unraveled by reading online reviews or marketing hype, but rather can be cleared up only by a concise, easy-to-understand guide that provides an unbiased picture of what truly comprises Dynamics 365 and what it can do (or can’t do) for you and your business.
Part 1: Doing Great Things with Microsoft
Dynamics 365. 5
CHAPTER 1: Floating on a Secure Cloud. 7
CHAPTER 2: Extending Your Reach with Office 365 . 25
CHAPTER 3: Powering Up Your Business Intelligence . 49
CHAPTER 4: Extending Dynamics 365 with PowerApps. 67
CHAPTER 5: Going with the Microsoft Flow to Enhance Dynamics 365 . 83
Part 2: Customer Engagement (formerly Dynamics
CRM Online). 97
CHAPTER 6: Turning Relationships into Revenue with Sales. 99
CHAPTER 7: Connecting with Customers Anytime,
Anywhere with Customer Service . 117
CHAPTER 8: Profiting from Project Service Automation. 137
CHAPTER 9: Creating and Nurturing Leads with Marketing . 153
CHAPTER 10: Going Mobile with Field Service. 167
Part 3: Business Central ERP (formerly
Dynamics NAV). 183
CHAPTER 11: Accounting for Your Business with Business Central. 185
CHAPTER 12: Setting Up Business Central for Optimal Results . 211
Part 4: Finance and Operations ERP (formerly
Dynamics AX). 237
CHAPTER 13: Going Beyond Crunching Numbers with
Financial Management. 239
CHAPTER 14: Becoming a Smooth Operator with Operations. 259
CHAPTER 15: Looking Under the Hood (Understanding the
D365O Technology) . 283
And More...
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